Commitment to your Privacy

This site is owned and operated by Twinlife Marketing Pty Ltd. Your privacy when using our website is of the utmost importance to us. At Twinlife Marketing, we want to make your experience online satisfying and safe. Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. 

This privacy policy sets out how Twinlife Marketing uses and protects any information that you give Twinlife Marketing when you use this website.

Twinlife Marketing is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Under no circumstances does Twinlife Marketing divulge any information about an individual user to a third party.

What we collect
We may collect the following information:

• first and last namephone number

• email address

• Company name

• geographical location such as state you live in

When visiting our website, the IP address used to access our website may be logged along with the dates and times of access. This information is purely used to analyse trends, administer our website, track user’s movement, and gather broad demographic information for internal use such as statistical assessments and website improvement. Most importantly, any recorded IP addresses are not linked to personally identifiable information.

Other information collected which is typical of most websites includes the duration on our website and the source that referred you to our website. Other common data collected includes the type of operating system the computer you are using to access our website has. Similarly, the type of web browser is often noted. Again, this is common data collection, and helps ultimately produce a better end user experience.

What we do with the information we gather
Twinlife Marketing uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalised elements on the sites or to better prepare future content based on the interests of our users. 

As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls, surveys, message boards, and forums. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. Twinlife Marketing never shares newsletter mailing lists wit
h any third parties, including advertisers, sponsors, or partners.

When we use tracking information to determine which areas of our site’s users like and don’t like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send  promotional email about new products and services, special offers or other information which we think you may find interesting using the email address which you have provided. All emails will come from Twinlife Marketing. We will never pass your details on to another organisation.

• From time to time, we may  also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Twinlife Marketing operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have access to the information provided by our customers.

Financial transactions on our website

• All transactions are for Twinlife Marketing Pty Ltd. ABN: 27 606 223 769

• All transactions are  processed in AUD

• Refund policy for programs: Refer to the Terms and Conditions of your Contract

• Security policy:  When purchasing online from Twinlife Marketing your financial details are  passed through a secure server using the latest 128-bit SSL (secure  sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break and is the industry standard. 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Using the one-click unsubscribe link found at the bottom of all email correspondence.

• If you have previously agreed to us using your personal information for direct marketing   purposes, you may change your mind at any time by writing to or emailing us at the details on our contact us page.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please write to us with details on our contact us page.

If you believe that any information, we are holding on you is incorrect or incomplete, please contact us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Ensuring Children’s Privacy

Protecting the privacy of children is very important to us. For that reason, our website will never collect or maintain information at our website from those we actually know are under 18 years of age, and no part of our website is structured to attract anyone under 18 years of age. Under our Terms of Service and Conditions of Use, children under 18 are not allowed to use our website and access our services. It is not our intention to offer products or services to minors.

OPT-OUT Policy

We give users options wherever necessary and practical. Such choices include Opting not to register to receive our electronic newsletters. Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users.

Change Notice

The contents of this page can and will change over time, without advice or notification. These changes are necessitated in order to protect your and Twinlife Marketing website.

If you have any questions about the contents of this page, you may do so using our contact information section.

Copyright Warning

All material produced on this website is protected by Copyright Laws, inclusive of legal notices and administrative pages such as this one. This material may not be used in any way for any commercial or personal reason.